Privacy policy

Last updated

App: RoamiOh!
Operator: WanderWild LLC
Contact: wanderwilddev@gmail.com

What the app does

RoamiOh! tells you short stories about the places you drive past. To do that it needs to know roughly where you are. This policy explains what the app collects, why, who else handles it, how long it is kept and how to delete it.

The app has no advertising, no advertising identifiers and no third-party analytics. We do not sell your information.

What we collect

Your location. When you have allowed it, the app sends your device’s location to our servers to find places near you. You can allow precise or approximate location.

  • If you turn on “Keep listening behind other apps” in Settings (it is off until you do), pressing Start Roaming keeps the app using location until you press Stop, including while another app such as Maps is on screen or your phone is locked. Your phone shows that it is doing so: a notification with a Stop button on Android, a blue location indicator on iPhone. Outside a drive you started, the app uses location only while it is open.
  • On Android, if you start a drive from Android Auto, the app keeps using location while that drive runs with no phone screen open. This needs your separate permission, which you can give or withdraw in Settings.

An account identifier. The first time you open the app, it creates an anonymous account for your device. You do not enter anything to get one. Requests to our servers carry a token for that account.

Sign-in details, only if you add them. You can link an account with an email address and password, or with Google. If you do, we receive your email address, and with Google your display name.

Things you choose to save or write:

  • places you save with the star
  • tips (“Family Tips”) you post about a place. Other users can see a tip, along with the display name on your account.
  • places you submit to the community, including the location you record for them.

Purchases. RoamiOh! Premium is sold through Google Play and the App Store. The store takes your payment; we never receive your card or bank details. To confirm a purchase we receive the store’s record of it and keep:

  • your plan, the product you bought, the store it came from, its status and when it renews or ends
  • a record of each purchase: the store, the amount and the date
  • a random account code that ties a store purchase to your RoamiOh! account without telling the store who you are.

The stores also send us updates when a subscription renews, lapses or is refunded.

Request counters. To protect the service from abuse, we count how many requests your account makes each day and how many come from your IP address each hour.

Email sign-ups on this website. If you join a list on this website (the app’s launch, the blog or new shop editions), we keep your email address, which lists you joined and the date you first signed up. The forms are for adults. We use the address only to email you about what you signed up for. To limit abuse we also count sign-ups from each IP address per hour. The website has no analytics and sets no tracking cookies.

Children

RoamiOh! is a general-audience app made for families. The account belongs to the adult who uses the app. The story age setting changes only how a story is told; it is not used to identify anyone. We do not knowingly collect personal information from children under 13. If you think a child has given us personal information, email us and we will delete it.

How we use it

  • to find nearby places and tell you stories about them
  • to keep your saved places, tips and Premium plan on your account
  • to email you about a list you joined on the website
  • to protect the service from abuse and keep its costs under control
  • to answer you when you contact us.

We do not use your information for advertising or sell it to anyone.

Who else handles it

We run on Google Cloud and Firebase, so Google processes data on our behalf:

  • Firebase Authentication: accounts and sign-in
  • Cloud Firestore: saved places, tips, submissions, Premium status and email sign-ups
  • Cloud Functions: our server code
  • Vertex AI and Cloud Text-to-Speech: these write and voice the stories. They receive the place’s own details and the story age setting, not your location or your account.

If you choose Sign in with Google, Google also handles that sign-in under its own policy. Google Play and the App Store handle purchases under their own policies.

Map tiles. The app draws its maps with tiles from OpenFreeMap (tiles.openfreemap.org). When the app fetches tiles, that service learns which map area you are viewing and your device’s IP address. We do not send it your account. Its own privacy statement explains what it does with that information.

Stories draw on public sources such as Wikipedia and Wikidata. We send nothing about you to them.

We may disclose information when the law requires it.

How long we keep it

We keep your information until you delete it, as described below. Nothing else deletes it on a schedule. Hourly counters kept by IP address are not linked to your account, so deleting your account does not remove them.

Deleting your data

  • Location: you can turn location off in your phone’s settings at any time. Stories that depend on where you are will then stop.
  • In the app: go to Settings and choose Delete account if you linked an account, or Erase my data if you did not. This removes the following from our servers: your saved places, your account’s request counters, your Premium status and your account code. It also deletes your sign-in account and clears the app’s data on your device, including the list of stories you have heard.
  • Without the app: see Delete your account.
  • Email sign-ups: email us from the address you signed up with and we will remove it from every list.
  • What stays: tips you wrote stay on the place, but they are no longer linked to you and your display name on them is removed. Approved places you submitted stay for other families, with your name removed. Purchase records stay for our accounts, with your account removed from them.
  • Subscriptions: deleting your data does not cancel a subscription. Cancel it in Google Play or the App Store.
  • Backups and logs: copies held in our cloud provider’s backups or logs may remain for a limited time after deletion.

Security

Traffic between the app and our servers is encrypted with HTTPS. No system is perfectly secure, and we cannot promise otherwise.

Changes

If we change this policy, we will update the date at the top of this page.

Contact

WanderWild LLC: wanderwilddev@gmail.com