Delete your account

Last updated

You can delete your RoamiOh! account and the data that goes with it at any time. The app is published by WanderWild LLC.

In the app (fastest)

  1. Open RoamiOh! and go to Settings.
  2. Choose Delete account if you linked an email or Google account, or Erase my data if you did not.
  3. Confirm.

By email (if you no longer have the app)

Email wanderwilddev@gmail.com with the subject Delete my RoamiOh! account. Send it from the email address you linked, so we can find your account. We will confirm when your data has been deleted.

If you never linked an email or Google account, your account is anonymous and we cannot tell which one is yours. In that case, use Erase my data in the app, or uninstall it: an anonymous account cannot be signed in again once the app is gone.

What is deleted

  • your saved places
  • your sign-in account and the email address on it
  • your Premium status and the account code linking it to the store
  • request counters kept against your account
  • the app’s data on your device, including the list of stories you have heard (in-app deletion only).

What is kept

  • Tips you wrote stay on the place, but they are no longer linked to you and your display name on them is removed.
  • Approved places you submitted stay for other families, with your name removed.
  • Purchase records (store, amount, date) are kept for our accounts, with your account removed from them.
  • Backups and logs held by our cloud provider may keep copies for a limited time.

Deleting your account does not cancel a subscription. Cancel it in Google Play or the App Store first.

See the privacy policy for everything we collect.